The use of our website is generally possible without providing personal data. As far as on our sides personal data (such as name, address or e-mail addresses) are collected, this is as far as possible on a voluntary basis. This data will not be passed on to third parties without your express consent. We point out that data transmission over the Internet (eg communication by mail) security gaps. A complete protection of data against access by third parties is not possible. At the same time, we would like to draw your attention to the fact that our website is compiled and operated with the greatest possible conscientiousness. Nevertheless, KOCO Solutions AG cannot guarantee the accuracy, completeness and up-to-dateness of the information contained therein. KOCO Solutions AG disclaims all liability for damage resulting directly or indirectly from the use of this website, except in the case of wilful misconduct or gross negligence on the part of KOCO Solutions AG. This also applies to all links to which our website refers directly or indirectly. 


Privacy policy 

We are pleased that you are visiting our website and thank you for your interest in our software solutions. In the following data protection declaration you will be informed about the purpose, type and scope of the personal data used, collected and processed by us and you will be informed about your rights. Legally, KOCO Solutions AG is subject to the Swiss Data Protection Act (DSG) and, where applicable, also to the European Data Protection Regulation (DSGVO). 



KOCO Solutions AG

Weidstrasse 4a

6312 Steinhausen


Processing of personal data

When you browse the website, order and use software products or contact us, we receive personal data from you. We process this data in accordance with the instructions of the Swiss Data Protection Act (DSG) and, where applicable, the European General Data Protection Regulation (DSGVO). In this regard, we process your data as follows:

  • If you give us your express consent (Art. 6 I lit. a DSGVO).
  • To fulfill contractual obligations or carry out pre-contractual measures (Art. 6 I lit. b DSGVO),
  • If we are subject to legal obligation according to applicable law (Art. 6 I lit. c DSGVO).
  • To process personal data to protect vital interests of the data subject. To process personal data in order to protect legitimate interests of us or third parties, provided that the fundamental rights and freedoms of the data subject do not override them. The legitimate interests include, in particular, our economic interests, ensuring the stable operation of this website, the exercise of our rights and compliance with legal obligations under Swiss law. (Art. 6 para. 1 lit. f DSGVO).


Informational use / server log files

During your visit to our website, in which you would like to read information about software products or other things, no personal data are to be given in principle. Nevertheless, by using our website, a connection is established with your Internet browser, which automatically transmits the following information to us:


  • Your browser type
  • Operating system of your device
  • IP address of your device
  • Date and time of your access
  • Name and URL of the accessed files
  • Source/reference from which you came to our site
  • Amount of data sent in bytes

The processing of the IP address is for the protection and traceability of hacking and cyber attacks. The processing of the remaining data is used to deliver the content of our website, to ensure the functionality of our information technology systems. Data of the log files are thereby always stored separately from other personal data of the users. This processing of your aforementioned data is necessary to protect our legitimate interests and is justified by weighing the interests in our favor. If the website is misused, LOG data will be retained until the incident has been clarified. Otherwise, personal data will be deleted after 14 days at the latest. 


Purpose of the processing of personal data

We process personal data in order to ensure the use of our website and to improve our web offer. At the same time, if you contact us by e-mail or by means of our contact form, data will be used only for the purpose of responding to your request. This data will be deleted as soon as the request has been processed and is no longer relevant. Excluded from this is the contact via e-mail, for which we must ensure the legally required archiving (max. 10 years) of business e-mail traffic. Any contract processors, such as our IT partner, is contractually obliged to treat all personal data confidentially and to process it only in the context of providing the service. We only pass on personal data to processors that they absolutely need to perform their respective services for the operation, maintenance and security of our IT system.


Security and protection of personal data 

To protect and maintain security, your information and the transmission of your personal data are encrypted using the Secure Socket Layer (SSL) process. This makes it impossible for third parties to intercept or read data. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.


Cookies and image elements

We typically use “cookies” and similar technologies on our websites to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you are using when you visit our website. This allows us to recognize you when you return to this website, even if we do not know who you are. In addition to cookies that are only used during a session and deleted after your website visit (“session cookies”), cookies can also be used to store user settings and other information for a certain period of time (e.g. two years) (“permanent cookies”). However, you can set your browser to reject cookies, store them for one session only, or otherwise delete them early. Most browsers are preset to accept cookies. We use persistent cookies so that we can better understand how you use our offerings and content. If you block cookies, certain functionalities (such as voice dialing) may no longer work.


Google Analytics 

This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”) Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link ( By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the future collection of your data when visiting this website:


Right to information, deletion or blocking

You have the right at any time to free information about your stored personal data, their origin and recipient and the purpose of data processing, as well as a right to correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.


Changes to the data protection declaration

We reserve the right to change the data protection declaration in order to adapt it to changed legal situations, or in the event of changes to the service as well as data processing. However, this only applies with regard to declarations on data processing. Insofar as user consents are required or components of the data protection declaration contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users. We recommend that you regularly inform yourself about the content of the data protection declaration.


Advantages of our solutions

Quality is the top priority for our solution. That is why our software development and data storage take place in Switzerland.

We speak the language of our customers, have many years of experience and have short distances to our customers.

We are open to new ideas and respond to our customers’ needs. We develop our projects along the value chain of our clients.

We want to create added value for our customers. That is why we think in processes in order to be able to offer the best possible solution.

Our customers include cities, municipalities, waste management and recycling companies, as well as transport companies, construction companies and others. Every day, more than 100 different companies rely on our application.

With our comprehensive modules, we are able to optimise not only individual work steps, but entire work processes.

The KOCO software is compatible with many hardware components of our partners. This allows us to offer and implement projects and system competence from a single source.


Advantages of our solutions

Do you have some questions?

Contact us